Newsletter

Payment and refunds

Flexishopper.com.au offers a range of payment options, including Paypal, direct bank transfer and COD where possible. All transactions involving sensitive information such as credit card details are processed and stored via secure external websites.

Credit card payments

We are currently setting up a 100% secure, PCI compliant credit card payment facility through authorize.net. Credit card details are entered via authorize.net's secure payment portal and stored by Authorize.net.

Payments entered through authorize.net are processed when placing the order.

Cancellations

Orders may be cancelled before shipment by contacting flexishopper.com.au or the individual vendor.

Refunds and returns

Refunds can be provided for credit card orders procesed directly through authorize.net via direct transfer back to the card used.

Refunds for items purchased using other payment methods are normally done via bank transfer or direct cash refund. You should contact the individual vendor to arrange returns & refunds.

Unless stated otherwise by individual sellers, products may be returned to individual vendors on a back-to-base basis.